Student Grievance Redressal Committee
Resolving conflicts through an impartial process
- Cells
- Grievances
Student Grievance Redressal Committee
Student Grievance Redressal Committee
GRIEVANCE REDRESSAL CELL
The Grievance Redressal Cell (GRC) at Bosco College of Teacher Education plays a vital role in addressing and resolving various grievances and concerns raised by students, faculty, staff, or other stakeholders. The cell is also empowered to handle matters of harassment. Anyone with a genuine grievance may approach the principal or committee members in person. Alternatively, grievances can be submitted in writing via the suggestion box or emailed to the office in-charge at grievancesbcte@gmail.com.
Objectives:
- To address and resolve grievances raised by individuals or groups within the organization.
- To encourage students to express their grievances and problems freely and frankly without fear.
- To foster a culture of mutual respect and dignity among students.
- To advise staff members to be kind and supportive towards students, avoiding any vindictive behavior.
- To ensure fair treatment for all by providing a platform for voicing concerns.
- To resolve conflicts through an impartial process.
Scope:
Academic Matters:
- Issues related to class routine, issuance of duplicate certificates, mark-sheets, transfer certificates, etc.
Other Matters:
- Concerns about sanitation conditions, canteen services, classroom environments, victimization by teachers or others.
Functions:
- To receive grievances from students and address them promptly.
- To conduct thorough investigations into each grievance to gather relevant information and understand the underlying issues.
- To facilitate constructive dialogue and negotiation to reach mutually acceptable solutions when grievances involve conflicts between individuals or groups.
- To report to the authorities about the cases attended to and any pending cases requiring further guidance from external sources.
- To maintain all the required records concerning the cell.
Procedure for Lodging a Complaint:
- Students can submit their grievances in writing and drop them in the designated box.
- The grievance cell will act upon cases that have been forwarded with the necessary documents.
For further assistance, grievances can be emailed to the office in-charge at grievancesbcte@gmail.com.
SCAN TO SUBMIT YOUR GRIEVANCES:
